As a Product Support Engineer, you will engage with customers to help implement solutions involving omni-channel communications. Responsibilities include resolving technical issues, log analysis, troubleshooting, and maintaining the software related to contact centers. A strong focus on customer care and commitment to excellence is essential.

As a Product Support Engineer at Acqueon, you will respond to customer inquiries regarding omni-channel communication technologies, troubleshoot technical issues, and ensure excellent customer service. You will implement solutions and provide support for various contact center software.