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Provide L2 security managed services: monitor, triage, investigate, and resolve security incidents; manage tickets and SLAs; collaborate with automation and other teams; support change management, quality audits, and trend analysis; assist L1 engineers and support project work.

Provide front-line L1 support for clients' firewall infrastructures: monitor systems, troubleshoot low-complexity incidents and service requests, maintain SLAs, schedule maintenance (patching/configuration), update knowledge articles, follow ITIL/ITSM processes, and contribute to process automation and disaster recovery testing.

Provide front-line L1 support for clients' firewall infrastructures: monitor systems, troubleshoot and resolve low-complexity incidents via phone/ITSM/ticketing, schedule maintenance (patching/config changes), follow handover procedures, update/create knowledge articles, and identify opportunities for automation and process improvement.

Provide L2 security managed services: monitor, investigate, and resolve incidents; manage tickets and SLAs; support L1 triage; execute approved changes; collaborate with automation teams; audit tickets for quality; contribute to trend analysis and project work; ensure documentation and change management compliance.

Provide L2 managed security operations: monitor, triage, investigate, and resolve security incidents; manage tickets and SLAs; collaborate on automation; support change management and handovers; assist L1 escalations and support project work.

Provide L2 security managed services: monitor, triage, investigate, and resolve security incidents; manage tickets to SLA; coordinate changes and handovers; collaborate on automation and quality improvement; support L1 escalation and project work.

Provide L2 security managed services: monitor, triage, investigate and resolve security incidents; manage tickets within SLAs; support L1 escalations; perform operational changes with approvals; collaborate with automation teams; audit tickets and contribute to trend analysis and automation opportunities.

Entry-level software engineer who assists in designing, developing, testing, and deploying microservices and APIs. Works with cloud platforms, containers, CI/CD, databases, and applies ML/AI algorithms to structured and unstructured telemetry and large datasets. Collaborates with product teams, performs debugging, code reviews, documentation, and automation.

Design, develop, test and deploy cloud-native, microservices-based software that processes large structured and unstructured datasets and runs ML/AI algorithms. Contribute to APIs, CI/CD, automated testing, documentation, refactoring, and cross-team code reviews while supporting deployments and operational procedures.

The Networking Managed Services Engineer (L2) provides second-line technical support, resolves incidents, and ensures client IT infrastructure operationality.