Provide product support and QA for SaaS products: investigate and reproduce customer issues, validate fixes, test releases, document and improve help content, build automations, and use AI-assisted tools and debugging workflows to escalate and resolve technical problems.

Hands-on growth marketer responsible for planning, launching, testing, and optimizing multi-channel campaigns (content, SEO, email, paid ads, social, partnerships). Create marketing assets, improve funnels and conversion, run experiments, analyze performance, and work with founders on go-to-market and user acquisition. Use AI tools for research and drafting; own results and iterate quickly.