Support and enhance web applications across the stack: maintain C#/ASP.NET apps, improve SQL Server performance, troubleshoot production issues, work on React and Next.js front ends, handle AWS QuickSight reports, and collaborate with cross-functional teams.

Perform US medical-billing accounts receivable calling with emphasis on denial management and resolution. Work EST night shift from Chennai, supporting behavioral-health clients. Communicate with US providers/payers, follow denial action workflows, and meet performance incentives and targets.

Manage and maintain servers, network infrastructure, and on-premise/cloud systems; perform OS/software/hardware installations, patching, backups, monitoring, security controls, user account management, disaster recovery testing, documentation, and provide technical support.