Top Tech Jobs & Startup Jobs in Chennai

The Sr. Client Experience Manager oversees client analytics, reporting, contract review, service level management, and service improvement initiatives. They support client-facing teams with data insights, manage custom reporting projects, ensure contract compliance, and drive service enhancements to maximize client value, requiring strong analytical, communication, and organizational skills.

The Mainframe Systems Programmer primarily supports DB2 databases and related products in a timely manner, assists with migration services for new customers, provides troubleshooting for DB2 issues, and collaborates with technical teams on disaster recovery. The role requires maintaining documentation of issues and adhering to established procedures for change management.

The Senior Capacity Planner manages client accounts to ensure optimal mainframe performance, developing processes for KPI metrics and performing analyses for recommendations. Responsibilities include diagnostics, performance analysis, mentoring team members, and defining automation solutions. The role also involves client support and project management tasks within a fast-paced environment.