Top Tech Jobs & Startup Jobs in Chennai

Lead cross-functional transformation and customer experience programs: define strategy, establish governance, analyze data, re-engineer processes, implement change management, mobilize programs, and engage senior stakeholders to drive sustainable operational improvements.

Lead and support cross-functional transformation and customer experience programs: define strategy and governance, analyze data, re-engineer processes, drive change management, mobilize programs, engage senior stakeholders, and implement solutions to improve delivery and reduce waste.

Support sales processing for assigned areas, gather and analyze sales/process data, implement defined process/tool improvements, and build stakeholder relationships to boost performance and customer satisfaction.

Lead product strategy and roadmap for AI-powered Digital Assistant across quote-to-cash workflows. Translate business needs into product requirements, collaborate with data scientists, ML engineers, designers and software teams, prioritize features, monitor metrics, ensure ethical AI use, drive execution from ideation to launch, and communicate with stakeholders through demos and training to improve support efficiency and customer satisfaction.

Lead product strategy and roadmap for AI-powered Digital Assistant across quote-to-cash workflows. Translate business needs into requirements, collaborate with ML and engineering teams, prioritize features, monitor performance, and ensure ethical AI. Drive cross-functional alignment, build business cases, and deliver demos to stakeholders.

Lead an L1 support team for Blue Yonder production; manage incident triage, escalation, reporting, dashboards and governance to ensure SLA adherence, data accuracy, and operational stability across partners and integrations.

Plan and manage daily production for the Direct RTM Sales Operations team to meet TAT KPIs. Forecast volumes and staff, run daily huddles, prioritize and assign SFDC cases, adopt ICM AI and automation, monitor queue health and KPIs, reduce backlog, produce weekly performance and diagnostic reports, coach CELs, and drive continuous process improvements.

Perform moderately complex financial and payroll-related analysis, build relationships with business leaders, support forecasting and GAAP-compliant reporting, and provide analytics for business initiatives.