At Nium, the Tech Support Engineer II role involves offering better customer service, managing live/production environments, using the latest tools for support functions, ensuring high uptime, automating manual efforts, resolving incidents, managing vendors, and deriving deep user insights.

Nium is looking for a Senior Tech Support Engineer to offer better customer service and manage live/production environments. The role involves using tools like Kibana, Nagios, and Clever tap to ensure system availability and automate manual efforts. The position is based in Chennai, India.