The Account Support Manager will manage airline accounts, support commercial and sourcing initiatives, and ensure operational efficiency. Responsibilities include client management, tracking performance, and maintaining data accuracy.

Manage hotel and ground-transport sourcing for airline clients: conduct market research, run RFP/RFI via proprietary sourcing technology, negotiate contracts, produce Excel and PowerPoint evaluation reports, and update Salesforce. Ensure SLAs are met and support account managers with strategy and site inspections.