Top Technical Support Jobs in Chennai, TN
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Provide technical support on application and configuration for Riversand SaaS product with global customer footprint. Debug, troubleshoot, and test software and application issues. Contribute to knowledge base and documentation for support improvements. Collaborate with customers and provide timely resolution for incidents.
The Senior Technical Support Engineer at Cambridge Mobile Telematics is responsible for providing technical assistance to customers, working closely with Engineering and Product Management, debugging issues, maintaining knowledge bases, and collaborating with sales and management to improve customer support processes.
Responsible for resolving IT issues related to printing, desktop hardware, and connectivity. Provide support remotely and onsite, manage technologies, and work with ticketing systems. Install and repair hardware/software, troubleshoot problems, and ensure timely resolution. Collaborate with teams, escalate urgent issues, and improve helpdesk procedures.
Support Engineer role at WPP focusing on providing business application support and assisting with IT needs in local markets. Responsible for root cause analysis, user acceptance testing, and end user training. Collaborates with project teams for implementation of new sites, applications, and dashboards. Ensures high standards for product configuration and support guide creation.
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
Digital Support Engineer role at WPP involves providing technical support for web and app services, troubleshooting applications, and CMS tools utilization. Responsibilities include monitoring SLAs, resolving technical issues, and maintaining client websites.
Seeking an experienced IT Technical Support Engineer to enhance global IT support for offices and remote employees. Responsibilities include managing IT services, equipment, licenses, setup and breakdown of computer accounts, and responding to IT questions and issues. Requires 1-2 years' experience in IT helpdesk or tech support for a global organization.
Frontline and backline support role for enterprise products, resolving complex issues, ensuring SLAs are met, optimizing system performance, maintaining detailed documentation, improving customer experience, and promoting self-service offerings.
Mid-level Customer Service Support Engineer with 10+ years of experience in supporting Technical Services Group within the Engineering department. Responsible for managing and resolving customer service issues related to industrial equipment and machineries.
SUSE ECM Support Engineer role focused on providing support for customers using Kubernetes and various open-source technologies. Responsibilities include solving customer cases, collaborating with development teams, writing technical content, and providing operational support for SUSE Rancher Hosted SaaS offering.
Provide excellent customer support experience for enterprise subscription customers, troubleshoot and resolve technical issues, collaborate with engineers to develop solutions, manage customer cases, maintain clear documentation, and participate in case review calls.
The Engineer – Technical Support(QTS) is responsible for providing technical support for Qube Cinema Equipment in theatres, including content loading, troubleshooting, and maintenance. The role requires strong hardware and networking knowledge and the ability to maintain customer relationships and provide on-site technical support.
Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.
The NonStop Remote Hardware Support Engineer will be responsible for providing support for NonStop systems technologies and solutions, troubleshooting hardware issues, and resolving technical support queries from a global customer base.
Provide after-sales support to customers on Roche Diagnostics Product Portfolio, troubleshoot technical issues, provide training, install and configure instruments, collaborate with internal teams, maintain documentation, and attend training sessions on Roche platforms.
Provide application support, troubleshoot technical issues, and collaborate with development teams to resolve issues in a timely manner.
Join the Support, Deployment & Licensing team in the US to interact directly with customers and help them succeed. Focus on computing, IT, and database skills to install and manage enterprise software. Responsible for diagnosing and progressing customer issues, providing workarounds, and collaborating with internal teams. Opportunities for learning and growth within the team.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
As an Application Support Engineer at Syndigo, you will provide technical support and solutions for Riversand SaaS products to a global customer base. Responsibilities include troubleshooting, resolving technical issues, conducting customer reviews, and contributing to knowledge base improvements.
Seeking a highly skilled L3 Application Support Engineer to provide advanced technical support for a SaaS-based data processing application, ensuring compliance with data governance rules and efficient workflow management. The role requires in-depth knowledge of data handling, JSON, REST APIs, and strong production support capabilities. Experience with ETL, PIM, MDM, or data intensive applications is desirable.
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