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Top Technical Support Jobs in Chennai
Hardware
The Technical Support Representative resolves AV technical support issues, assists Tier 1 support, and troubleshoots video conference systems, ensuring high customer satisfaction.
Top Skills:
Av HardwareAv SoftwareGoogle HangoutsOracleSalesforceSkypeZendeskZoom
Artificial Intelligence • Cloud • Analytics • Automation
The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.
Top Skills:
AWSAzureBashDnsFirewallsGCPIds/IpsLinux/UnixPowershellPythonRoutingSIEMSQLTcp/IpVMwareVpnWindows
Reposted 12 Days AgoSaved
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Software
The Associate Technical Support Representative assists customers through phone, web, and chat, handling inquiries about software, hardware, and account management. They utilize technical problem-solving skills in a fast-paced environment.
Top Skills:
Mobile CommunicationsMS OfficeSalesforce CRM
Cloud • Software
The Technical Support Specialist provides omni-channel support to government leaders, managing technical inquiries, training on OpenGov products, and ensuring customer satisfaction through effective problem-solving and communication.
Top Skills:
AIAPIsEtlworksGisSalesforce Service CloudSQL
Cloud • Software
As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.
Top Skills:
Debugging ToolsJavaJIRAPostmanRestful ApisSaaSSpring BootSQL
Big Data • Logistics • Analytics
As a Technical Support Engineer I, you will provide first-line technical support, troubleshoot issues, manage ticket lifecycles, and assist in user account management while ensuring smooth operations.
Top Skills:
.Net FrameworkAWSAzureJira Service ManagementPowershellPython
Big Data • Logistics • Analytics
As a Technical Support Engineer III, you will manage complex technical incidents, oversee automation efforts, and guide junior engineers, ensuring high system availability and performing detailed root cause analysis.
Top Skills:
.Net FrameworkAWSAzureBashCi/CdDatadogGCPNew RelicPagerdutyPowershellPythonSQL
HR Tech • Legal Tech • Software • Consulting
The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.
Top Skills:
J2EeJavaOracleSQLSQL ServerTomcatUnixWeblogicWebsphereWindows
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you will resolve technical issues for clients, document solutions, and collaborate with internal teams to enhance product functionality and customer satisfaction.
Top Skills:
ElasticsearchGrafanaJavaKafkaKubernetesLinuxLucenePulsarPythonSalesforceSolrSparkUnixZendesk
Information Technology
The Senior Manager of Technical Support oversees service delivery, manages customer support operations, and drives operational improvements while ensuring compliance and high customer satisfaction.
Top Skills:
AgileCustomer Support ToolsDbaasGraph DatabasesItsmLeanSix Sigma
Cloud • Software • Database
The Technical Support Engineer will assist customers with YugabyteDB issues, troubleshoot databases and cloud infrastructure, and work with various teams to enhance customer experience.
Top Skills:
AWSAzureBashGCPJavaLinuxPostgresPythonYugabytedb
Internet of Things • On-Demand • Payments • Software
Provide Level 2 support for CSG's SingleView billing product, managing customer issues, resolving technical problems, and liaising with development while ensuring compliance with SLAs.
Top Skills:
BmcCsg BillingHelixOracle DatabasePerlPl-SqlPowershellPythonService NowShellSingleviewSQLUnix
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Information Technology • Internet of Things • Machine Learning • Software
The Technical Support Specialist I will assist customers with technical issues, providing solutions through research and troubleshooting to enhance customer satisfaction and experience, while logging issues and improving response times.
Top Skills:
Active DirectoryAPIsCryptographyDnsHTMLJavaScriptLinuxmacOSSsl/Tls ProtocolsWeb SecurityWindows
Information Technology • Internet of Things • Machine Learning • Software
The Technical Support Engineer I provides technical assistance to customers, diagnosing and troubleshooting issues, ensuring resolution and customer satisfaction, and maintaining communication with internal teams.
Top Skills:
CryptographyDnsLinuxNetworkingWeb HostingWeb ServersWindows Servers
Information Technology • Internet of Things • Machine Learning • Software
The Technical Support Engineer II resolves complex technical issues, provides customer support via various channels, and escalates unresolved problems while contributing to support documentation and mentoring low-level staff.
Top Skills:
Active DirectoryApacheCertbotCertreqCertutilIisJava KeytoolLegoMmcNetwork TroubleshootingNginxOpensslSslTlsTomcatWin-AcmeWireshark
Cloud • Software • Database
The Technical Support Engineer will assist customers using YugabyteDB by troubleshooting technical issues and collaborating with engineering and product teams to enhance the customer experience.
Top Skills:
AWSAzureBashDistributed DatabasesGCPJavaLinuxPostgresPythonUnixYugabytedb
Reposted 14 Days AgoSaved
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Software
Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.
Top Skills:
AWSAzureBashClariDatadogDockerElasticGainsightGCPKubernetesPowershellPythonSalesforceSplunkSQLSumo LogicTcp/IpZuora
Information Technology • Security • Cybersecurity
The Customer Support Engineer is responsible for diagnosing and resolving technical issues, advocating for customers, and collaborating with internal teams to ensure high-quality support and customer satisfaction.
Top Skills:
JIRAPythonSalesforceZendesk
Fintech • Internet of Things • Payments • Software
The Support Engineer will provide technical support, troubleshoot application issues, and collaborate with clients to resolve problems efficiently.
Top Skills:
Oracle SqlPl/SqlRest ApiSoap Api
Cloud • Software
The Technical Support Specialist provides omni-channel technical support, manages cases, troubleshoots issues, and offers training for OpenGov's products, helping public sector clients achieve their goals.
Top Skills:
APIsCSSEtlworksSalesforce Service Cloud
Hardware • Other • Software • Appliances • Industrial • Manufacturing
As a Customer Support Specialist, you'll provide technical support for eMaint software, troubleshoot customer issues, and contribute to product documentation and knowledge base articles.
Top Skills:
Emaint SoftwareMicrosoft ApplicationsWeb-Based Troubleshooting
Information Technology • Security • Cybersecurity
Provide end-to-end support for customer issues, manage defect escalation, and communicate with cross-functional teams to ensure customer satisfaction.
Top Skills:
AWSAzureGCPOktaPythonRestful Apis
Reposted 22 Days AgoSaved
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Cloud • Information Technology • Consulting
Seeking an experienced VMware L3 Support Engineer for remote support. Candidates will troubleshoot customer issues and collaborate globally in providing solutions.
Top Skills:
CurlLinuxPostmanRest ApiVmware Nsx-TVmware VsphereWireshark
Information Technology
The Workday Support Specialist manages client support tasks, including troubleshooting Workday issues, executing testing, developing reports, and improving processes with a focus on customer satisfaction and service level agreements.
Top Skills:
EibExcelObject TransporterSolutionWorkday
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