Top Operations Manager Jobs in Chennai

Own and run on-site deployments: lead a team of 5–6 field operators, verify and reconcile camera inventory, set up captures, ensure data quality and taxonomy, handle on-the-spot issues, transfer/upload data, and submit deployment reports. Frequent travel and early starts required.

As Assistant Galley Operations Manager, oversee training and maintenance for food and beverage operations aboard cruise ships, ensuring compliance with public health standards and managing budgets and staffing effectively.

Owns end-to-end delivery of digital product features and capabilities across mobile, desktop, and app platforms. Responsibilities include product discovery, backlog management, prioritization, requirements documentation, roadmap development, acceptance criteria, dependency coordination, execution readiness, stakeholder communication, governance, and outcome tracking. The role partners with engineering, design, data, QA, operations, and business teams while guiding UX designers and junior Product Managers to ensure predictable, scalable product delivery.

The role involves managing end-to-end operations including warehousing, logistics, inventory management, and SAP transactions while optimizing costs and improving processes across multiple locations in India.

Leads Revenue Operations for the Support organization, partnering with leadership on planning, forecasting, business reviews, financial modeling, KPI governance, and cost optimization. Builds analytics connecting support performance to retention, churn, and customer lifetime value. Oversees AI support measurement, automation strategy, workflow redesign, data integrity, tooling requirements, and change management. Develops high-performing analyst teams and influences cross-functional Product, GTM, Systems, and AI stakeholders through rigorous, data-backed recommendations.

Own day-to-day execution of large-scale field deployments: plan schedules, coordinate teams/vehicles/hardware, track productivity and targets, resolve real-time issues, maintain reports/dashboards, improve processes, launch new-city operations, and hire/train field staff.

Lead QA and operations alignment for enterprise-scale systems: define quality standards, oversee test automation and incident/release management, drive DevSecOps and CI/CD practices, collaborate across Chennai and global teams, and implement governance and continuous improvement for reliability and deployment readiness.

Lead operation, monitoring, maintenance, automation and incident/problem management for cloud-based, business-critical platforms. Design and implement observability (SLIs/SLOs), drive IaC/CI-CD improvements, coordinate updates with vendors, ensure security and reliability, and manage service requests and continuous platform optimization.

Lead and manage enterprise-scale cybersecurity programs for IT Asset Management and IT Service Management platforms. Drive cross-team coordination, agile delivery, roadmap and KPI definition, stakeholder communication, risk mitigation, and support audit/compliance and CMDB governance to ensure platform adoption and operational excellence.

The Manager of Business Operations will coordinate strategic initiatives, support business development efforts, manage client interactions, and enhance operational efficiency through technology and organization.

Manage end-to-end monthly payroll across multiple jurisdictions, ensuring accurate pay, compliance with local labor/tax laws, vendor management, year-end statutory filings, employee query resolution, process improvements, and SOP development for payroll operations.

Lead and manage a customer support operations team delivering omnichannel customer experiences. Oversee live chat support and troubleshooting for wireless internet products, drive CX insights, ensure high-quality engagement, and support digital transformation initiatives using AI-enabled tools and orchestration.

Lead and manage APAC payroll and HR operations, ensuring accurate, compliant, and timely payroll cycles. Oversee multi-country teams and third-party vendors, implement SOPs and controls, drive continuous improvement, report on SLAs/metrics, support audits, and develop staff performance and processes across the region.