Top Operations Manager Jobs in Chennai

Manage sales operations across APJ (excluding Japan): quotes/pricing, margin analysis, order management, invoicing, returns, forecasting, backlog and installed-base reporting, UAT, reseller onboarding, demo unit and decommission execution, and drive integration of new technologies (AI) into tools and processes.

The role involves managing end-to-end operations including warehousing, logistics, inventory management, and SAP transactions while optimizing costs and improving processes across multiple locations in India.

Manage outbound logistics operations including vehicle scheduling/routing, fleet and yard management, team leadership, inventory/asset control, compliance, risk mitigation, and operational reporting to ensure timely, safe, and cost-effective deliveries while maintaining customer satisfaction.

Lead the Blocks and Closure KYC operations team to manage account restrictions, holds, and closures. Ensure AML/KYC compliance and governance, drive global strategy, process improvements, AI integration, vendor management, training, and serve as SME for complex KYC/AML matters while managing projects and stakeholder relationships.

Lead KYC Operations Quality, ensuring AML/KYC compliance, governance, and regulatory reporting. Oversee quality assurance, drive global KYC strategy and process improvements, manage stakeholders and vendors, implement AI enhancements, run training, and act as SME on complex KYC/AML matters while managing programs and control environment.

Lead and oversee KYC Operations teams to ensure AML/KYC compliance, governance, and reporting. Drive global KYC strategy, process re‑engineering, vendor and third‑party management, AI integration, training, and transformation projects while serving as SME and escalation point for complex KYC/AML matters.

Lead day-to-day fulfillment center operations (inbound, put away, outbound, B2C/B2B, returns). Manage and develop Area Managers, leads, and associates; set operational KPIs, staffing, scheduling, budgeting/P&L, and ensure success during client launches while partnering with cross-functional teams.

The Product Operations Manager drives clarity and efficiency across product teams by leveraging data insights, aligning cross-functional operations, and enhancing processes for product launches.

Own day-to-day execution of large-scale field deployments: plan schedules, coordinate teams/vehicles/hardware, track productivity and targets, resolve real-time issues, maintain reports/dashboards, improve processes, launch new-city operations, and hire/train field staff.

Lead QA and operations alignment for enterprise-scale systems: define quality standards, oversee test automation and incident/release management, drive DevSecOps and CI/CD practices, collaborate across Chennai and global teams, and implement governance and continuous improvement for reliability and deployment readiness.

Lead operation, monitoring, maintenance, automation and incident/problem management for cloud-based, business-critical platforms. Design and implement observability (SLIs/SLOs), drive IaC/CI-CD improvements, coordinate updates with vendors, ensure security and reliability, and manage service requests and continuous platform optimization.

Lead and manage enterprise-scale cybersecurity programs for IT Asset Management and IT Service Management platforms. Drive cross-team coordination, agile delivery, roadmap and KPI definition, stakeholder communication, risk mitigation, and support audit/compliance and CMDB governance to ensure platform adoption and operational excellence.

Manage and coordinate operational activities for assigned areas, lead and develop teams, ensure compliance with policies and regulations, improve operational systems and procedures, and deliver quality service to internal and external customers.

Lead and coach a team to achieve 100% client retention, on-time collections, and full audit compliance. Maintain client relationships through regular face-to-face meetings, resolve issues promptly, provide continuous team training, and produce reports and dashboards using advanced Excel.

Lead B2B demand-generation and marketing-operations for enterprise SaaS: build AI-enabled marketing workflows, own integrated campaigns (email, paid, organic, events), improve lead scoring and funnel reporting, partner with Sales and regional teams to convert inbound and event engagement into pipeline across Southeast Asia, Japan, and Brazil.

Manage end-to-end monthly payroll across multiple jurisdictions, ensuring accurate pay, compliance with local labor/tax laws, vendor management, year-end statutory filings, employee query resolution, process improvements, and SOP development for payroll operations.

Lead country-level workplace operations across India: define operating model, manage FM partners and vendors, own budgets and readiness for office openings/expansions, ensure safety/compliance, set KPIs and playbooks, partner with cross-functional teams, and advance AI-enabled automation to improve workplace experience and operations.

Lead territory sales for fuel, lubes, and non-fuel retail by creating RO-level strategies, monitoring performance, supporting franchisees on inventory and operations, identifying new customers and deals, ensuring quality and safety compliance, coordinating infrastructure and vendors, training staff, resolving customer issues, and preparing performance reports for zonal and head offices.

The role involves managing customer onboarding and processing operations, ensuring compliance, resolving complaints, improving service delivery, and enhancing productivity metrics.

Oversee RA product operations, manage loan lifecycle, compliance control, issue resolution, and process improvements through automation.

Lead end-to-end delivery of cross-functional operational initiatives, translating strategy and OKRs into trackable outcomes. Coordinate stakeholders, optimize processes, drive change management, and manage AI integration projects within the Operations unit.

Own end-to-end partner revenue reconciliation for the Degrees business: collect, validate, and reconcile partner reports versus internal data; investigate variances; manage partner follow-up; maintain documentation; partner with Finance/Accounting; respond to ad hoc requests; and improve reporting and controls through SQL, standardization, and light automation to ensure audit-ready revenue reporting.

Lead and manage APAC payroll and HR operations, ensuring accurate, compliant, and timely payroll cycles. Oversee multi-country teams and third-party vendors, implement SOPs and controls, drive continuous improvement, report on SLAs/metrics, support audits, and develop staff performance and processes across the region.

Plan and run growth initiatives and campaigns to drive user acquisition, engagement, and product growth for Earn products. Coordinate with product, marketing, customer service, and partners; monitor product performance; troubleshoot issues; track and analyze campaign effectiveness; support VIP/institutional onboarding; develop partner collaborations; and stay current on Earn, DeFi, and lending market trends.

The Manager Customer Experience Operations role focuses on providing customer support, resolving inquiries, and ensuring high customer satisfaction scores through effective communication and problem-solving in a 24/7 environment.