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Provide L1 functional support for Workday HCM: troubleshoot incidents (Core HCM, Payroll, Benefits, Security, BPs, reporting, inbound EIBs), perform configuration and maintenance, manage support queues and SLAs, escalate complex issues, assist testing/deployments, create documentation, and collaborate with HR, IT, and stakeholders.

Provide L1 functional support for Workday HCM: triage and resolve incidents across Core HCM, Payroll, Benefits, Security, BPs, reporting and inbound EIBs; perform configuration and maintenance; manage support queues and SLAs; collaborate with HR, IT, and stakeholders; document processes and KB articles; assist testing and deployments; mentor junior staff and escalate complex issues to L2/L3.

Lead functional design and delivery for Dynamics NAV / Dynamics 365 Business Central implementations. Gather requirements, map processes, design configurations, oversee data migration, integrations, testing, deployment, documentation, and training. Serve as client-facing subject-matter expert, collaborate with technical/onshore-offshore teams and third-party partners, and ensure successful global project delivery.

Lead technical design, development, and delivery of Microsoft Dynamics 365 Finance & Operations solutions. Translate requirements into scalable architectures, perform hands-on X++ development and extensibility work, manage integrations and CI/CD processes, mentor teams, enforce coding standards, troubleshoot production issues, and manage deployments via LCS while ensuring Microsoft best practices and security.

Design, develop, customize, and support Microsoft Dynamics AX/D365 F&O technical solutions across full project lifecycles. Perform X++ development, data migrations and integrations (DIXF/DMF, OData, REST, SOAP), SSRS reporting, SQL Server optimization, environment/configuration, deployments via ALM/TFS/Azure DevOps, code reviews, performance tuning, and post-go-live support while collaborating with functional teams and producing technical documentation.

Lead Oracle Fusion Cloud and EBS SCM implementations across P2P and O2C. Gather requirements, perform fit-gap analysis, configure SCM modules, manage integrations, data migration, testing, cutover and post-go-live support, and deliver documentation and training.

Lead Salesforce development and architecture efforts, managing teams to deliver solutions while ensuring quality and adhering to best practices. Engage with stakeholders to translate needs into scalable Salesforce designs, focusing on integrations and automation.

The role involves developing and implementing ServiceNow solutions, particularly in the GRC and Legal modules, while ensuring adherence to software engineering principles and best practices.

Lead design and implementation of ServiceNow ITAM/ HAM/ SAM solutions, build integrations, configure platform components, perform integration testing, troubleshoot issues, ensure best practices, and collaborate with cross-functional teams for global delivery.

Design, develop, configure, and integrate ServiceNow solutions (ITAM/HAM/SAM/ITSM). Implement scripts and UI components, perform integration and component testing, troubleshoot platform issues, ensure best practices, and collaborate with global teams to deliver ServiceNow implementations.