Lead business analysis for healthcare technology products, translating stakeholder needs into user stories, functional requirements, acceptance criteria, process flows, and UAT scenarios. Partner with Salesforce, Athenahealth, product, engineering, QA, and UX teams to analyze workflows, integrations, data dependencies, risks, and system improvements. Facilitate discovery sessions and Agile ceremonies while maintaining documentation, resolving blockers, and aligning priorities across business and technical stakeholders.