Top Tech Jobs & Startup Jobs in Chennai

The Operations Associate will manage customer and carrier experiences by leading onboarding processes, collaborating with shippers and carriers, and providing updates on compliance. Responsibilities include maintaining records in CRM, resolving operational issues, and engaging with cross-functional teams to enhance product offerings and improve operational efficiency.

As a Specialist in Product Support at FourKites, you will become a product expert and provide high-quality support to customers via phone, email, and chat. Your role involves troubleshooting issues, identifying process improvements, and collaborating with engineering to resolve bugs. You will also provide training and educate internal users about the product.

The Senior Director/VP, Cloud Operations will lead teams in DevOps, Site Reliability Engineering, InfoSec, and DevSecOps to enhance cloud operations and security at FourKites. Responsibilities include developing strategies, overseeing incident responses, optimizing costs, and implementing AI-driven automation tools. Collaboration with product and engineering teams is crucial for service reliability and security measures.