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As a Lead UX Designer, you will tackle complex challenges in healthcare design, working with an agile team to enhance electronic health records and practice management through effective research and design solutions.

As a Senior Quality Analyst, you will resolve healthcare RCM claims, maintain documentation, and support quality improvement initiatives within the operations team.

The Operations Associate will resolve claims and tasks related to US healthcare RCM and partner with the quality team for training improvements.

Lead data extraction and analysis to identify root causes and customer pain points. Build and maintain complex SQL queries, validate data, create reports and KPIs, and communicate actionable insights. Collaborate across Customer Success, Product, and Services to drive process improvements and contribute to program/project plans.

Resolve customer issues and ensure the efficiency of athenahealth's interoperability network by providing technical support, analyzing production data, and coordinating with vendors.

Support customer care events and communications by coordinating feedback, tracking progress on initiatives, and analyzing data to enhance customer experience and brand reputation.

The Product Management Manager will oversee product area definition, backlog prioritization, metric tracking, and collaboration with stakeholders, while driving product strategy and continuous improvement.

The Product Management Manager will lead product initiatives for payment processing and banking integrations, collaborating with cross-functional teams to define requirements and prioritize product roadmaps.

The Operations Analyst manages AR calling activities, supports denial management, ensures workflow compliance, and analyzes trends to improve operational outcomes.

The Operations Analyst will manage AR calling and denial workflows, analyze trends, ensure compliance, and support operational initiatives within healthcare RCM.